Terms and Conditions
Agreement between User and PEP!
Welcome to PEP!. The PEP! website (the "Site") is comprised of various web pages operated by PEP! LLC ("PEP!"). PEP! is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of PEP! constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
The PEP! mobile app is a kid safe social network, education platform, and accountability system that educates and rewards users for properly caring for their pets and getting active and involved in animal rescue efforts.
Visiting PEP! or sending emails to PEP! constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that PEP! is not responsible for third party access to your account that results from theft or misappropriation of your account. PEP! and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
PEP! collects personally identifiable information from children under the age of thirteen. PEP! collects this information for the following reason(s):
We require parental approval for children ages 16 and under to sign up as beta testers for our new app.
We do not knowingly collect, maintain, or use personal information from children under 13 years old without their parent’s/legal guardian’s permission. If you learn that your child has provided us with personal information without your consent, then you may alert us at
On our app, we ask children ages 18 and under to sign up to become users.
Children provide their email addresses and their parent’s email address.
We use the parent’s email address to notify them of this collection.
We do not use the email addresses for any other purpose.
After signing up to become a user on our app, users are asked to create a unique username and password.
Users are not required to provide their actual or legal name. It is encouraged that users provide nicknames as their usernames.
Users whose accounts have not undergone our parental verification procedure will not be allowed to use their personal name or any form of cryptic spelling as part of their username.
We do not allow users under the age of 16 years old to use last names as part of their username. Users found in violation can be permanently banned from using our app.
Users are required to enter their birthdate.
Users can enter information on their pets including their pet’s name, bio, species, sex, and if their pet was adopted. Depending on the species, users can input whether their pet has been microchipped and spayed and neutered.
Users can utilize our pet care tasks feature which will collect data surrounding their daily behavior based on their tasks. This data will be processed to send push notifications and alerts to users and their parents. Users or parents may opt out of push notifications by going to settings > report a problem.
It is required for all users to undergo our parental verification procedure before posting photos that show their image or identifiable information. Any image found in violation may be removed and may result in permanently banning said user from app.
Users must be cautious when posting photos of their pets with collars and ID tags which show private information including name, address, phone number, email address, and microchip number. Any image found showing this information will be considered to be in violation with our terms and may be removed and may result in permanently banning user from the app.
Users can comment and like their own photos and photos of users who they follow. Users have the ability to delete comments. Parents are encouraged to opt in and manage.
It should be noted every time a child submits content or contributions, a parent or legal guardian will receive a notification with information and access to edit, control, delete, and monitor contributions. Parents are allowed to opt of of these notifications but are encouraged not to.
Any issues regarding blocking or harassment should be immediately noted and reported by going to settings> report a problem.
Information we collect from users 16 years and older
If users are older than 18, users will be asked if they are a parent.
On our app, we also ask adults 16 to sign up to become users.
Other information we collect
We may collect information such as cookies and web beacons to help deliver and analyze our services (e.g. by counting the number of times a page has been viewed)
Third party service providers
To help us improve our services and provide you the best experience we work with third party providers:
For the beta testing program, users have all completed and undergone a parental verification procedure. This procedure provided PEP! LLC permission to collect data for purposes of development of the app including: amount of time spent on app, use of features, function productivity, and app behavior. Any parents who would like to remove their child from the program can request to opt out of the program and have all their data permanently removed by emailing
We provide information about our personal data practices for children on our home page and wherever we knowingly collect personal data from children on our Web site. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If you are a parent and you have questions regarding our data collection practices, please contact us using the information provided at the end of this Agreement. If you are under 18, you may use PEP! only with permission of a parent or guardian.
Deleting your account will permanently remove your profile, photos, likes, comments, followers, and data will be permanently removed. For security purposes, we can not delete an account for you. In order to delete your account, you will need to be able to log in and proceed to delete it. If you can not remember your password or username, or are having trouble logging in please email email@example.com.
Links to Third Party Sites/Third Party Services
PEP! may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of PEP! and PEP! is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. PEP! is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by PEP! of the site or any association with its operators.
Certain services made available via PEP! are delivered by third party sites and organizations. By using any product, service or functionality originating from the PEP! domain, you hereby acknowledge and consent that PEP! may share such information and data with any third party with whom PEP! has a contractual relationship to provide the requested product, service or functionality on behalf of PEP! users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of PEP! or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. PEP! content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of PEP! and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of PEP! or our licensors except as expressly authorized by these Terms.
Use of Communication Services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
PEP! has no obligation to monitor the Communication Services. However, PEP! reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. PEP! reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
PEP! reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in PEP!'s sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. PEP! does not control or endorse the content, messages or information found in any Communication Service and, therefore, PEP! specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized PEP! spokespersons, and their views do not necessarily reflect those of PEP!.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials Provided to PEP! or Posted on Any PEP! Web Page
PEP! does not claim ownership of the materials you provide to PEP! (including feedback and suggestions) or post, upload, input or submit to any PEP! Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting PEP!, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. PEP! is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in PEP!'s sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
The Service is controlled, operated and administered by PEP! from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the PEP! Content accessed through PEP! in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless PEP!, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. PEP! reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with PEP! in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PEP! LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
PEP! LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. PEP! LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Limitations Regarding Information, Advice, and Articles
PEP! offers information, articles, and advice to young pet parents through the PEP! app and blog for educational purposes only. Any content or information offered through this site is not intended to treat, diagnose, or cure your pet. Any mentioned content is not and shall not serve as a substitute for veterinary care. For any medical or health related advice concerning the treatment and health of your pet, contact your regular veterinarian or local animal hospital.
PEP! reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Louisiana and you hereby consent to the exclusive jurisdiction and venue of courts in Louisiana in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and PEP! as a result of this agreement or use of the Site. PEP!'s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of PEP!'s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by PEP! with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and PEP! with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and PEP! with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Promotions and Prizes
PEP! will allow users to earn points and rewards in exchange for doing various pet care tasks, using the app, and participating in animal related service projects.
PEP! reserves the right to void all Tokens, Prizes, entries and Game play made through any robotic, automatic, mechanical, programmed, similar entry duplication method or any other suspicious activity or technical issues with the App.
During this beta trial, points and prizes may change at any time.
Promotions and prizes are open to anyone under the ages of 18. Must have parent’s permission. Any residents outside of the United States will be responsible to pay postage and handling for any prizes.
NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR
WIN ANY PROMOTION. A PURCHASE DOES NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED.
Changes to Terms
PEP! reserves the right, in its sole discretion, to change the Terms under which PEP! is offered. The most current version of the Terms will supersede all previous versions. PEP! encourages you to periodically review the Terms to stay informed of our updates.
PEP! welcomes your questions or comments regarding the Terms:
P.O. Box 5462
Shreveport, Louisiana 71135
Effective as of February 08, 2019